Our Reviews

From Julie, Owner of Caring Transitions of Winston Salem, NC:

“The customer service that you and your team provide is second to none. You have no idea how much weight you take off me!“‘

From Kathy, Owner of Caring Transitions of Waukesha County, WI:

“You and your team have been instrumental in increasing our sales. I recommend you to every new franchisee I speak with.”

From Rebecca, Owner of Caring Transitions of Apex and Cary, NC:

“You are the only people I work with where I always know I'll get a reply when I email you.”

From Lisa, Owner of Caring Transitions of Roswell, GA:

“Andy is the best resource and extension of my team. If you are not leveraging Andy’s expertise…you could be out selling while she does her magic.”

From Kendra, Owner of Caring Transitions of Casper, WY:

“As an established CT owner, there is no looking back to the hours and hours I would spend on setting up, marketing, and invoicing my online auctions! Andy and her amazing team have been extremely knowledgeable and professional in helping me to offer quality auctions which draw in many more bidders than I could ever produce on my own. So much of my stress has been reduced and I HIGHLY recommend the Caring Helpdesk Team!”

From Liz, Owner of Caring Transitions of North Oklahoma City, OK:

“As a new CT Owner, I was apprehensive about organizing my first auctions…I was smart enough to reach out to Caring Helpdesk and their assistance was worth its weight in gold…literally! They helped me with everything from set-up to invoices and were patient with me as I navigated what was to me a new system. That first CTBids auction was a huge success and my client was thrilled! I have since done many other auctions with their help – they save me time, are cost-effective, and get results.”

From Kevin, Owner of Caring Transitions of Upstate South Carolina, SC:

“Outstanding! You are amazing. We SO appreciate all you’re doing to make things much easier and quicker for us.”

From Chuck, Owner of Caring Transitions of Central Arizona, AZ:

“You are awesome and I really appreciate all you do for us! You do a great job and are well worth every penny!”

From Samantha, Owner of Caring Transitions of Bonita Springs, FL:

“I’m excited for you and your team’s help. I’m thrilled to provide this service and to not miss out on a revenue stream or have the added stress of doing everything myself! So grateful for your team! Thank you!

From Regina, Owner of Caring Transitions of Charlotte County, FL:

“You’re my hero! I was panicking about a problem, and you knew exactly what to do and took care of it.”

From John, Owner of Caring Transitions of Chester County, PA:

“You always go above and beyond what is expected. We are beyond thrilled and always delighted with the services you provide.”

From Krista, Owner of Caring Transitions of Little Rock, AR:

I bought the Caring Transitions franchise approximately 3 months before I planned to (or was prepared to) actually open for business due to other outside work commitments. I did this to secure the franchise and give myself plenty of time to ramp up. While that might have been a good “idea” – it totally backfired for me. And that’s where you flew in, swept me up and carried me across the finish line of my first very harrowing (well, before you came “on scene” it was harrowing) online auction experience.

I had absolutely no infrastructure in place, only 2 employees that weren’t trained for this, and I was still committed to my previous workplace for still open deliverables. While the CT corporate leadership was responding very well with guidance – I was dropping the ball (in executing actions of that guidance/instruction) and was anxious that I would fail to produce an acceptable outcome for the client.

Then, I was introduced to you through email connection. You immediately had the prioritized steps lined up and ready to execute for me – as well as provide remote training of each of those steps. I started seeing pings hit my Facebook account about increased views and “likes”. The views to the auction site increased significantly. Your actions drove the traffic to the site which I needed to increase bids and thus a higher return to the client. I would not have had nearly as successful an outcome if I continued to try and push through on my own.

The essential steps that we learned in training to accomplish a successful sale require a lot of time – but I witnessed first-hand just how essential they are. That said, time is a commodity in short supply these days (for me) as I continue to climb up the learning curve and transition over to full time with CT. I don’t have a partner to divide the workload – so this adds to the demand on my time.

Your services, while priced at a very reasonable rate, to me were priceless! You simply can’t figure a monetary value to the relief that washed over me from the first moment we talked. I only wish I had been given some brochure, business card or maybe even had a quick end of the training day call – with you – so that I could have made that connection sooner.

From Kim, Owner of Caring Transitions of Fort Collins & Cheyenne, CO:

“We used to stress about the online auctions all the time. And now we don’t any more. Now that we have entrusted the auctions to [Caring Helpdesk], we always know that it’s going to be done. And it’s always done right. There’s literally nothing worse than getting to an auction pick-up, going into a home filled with all of your lots, and realizing that your list has all the wrong information on it. We haven’t had that happen once since [Caring Helpdesk] started posting our auctions, and it used to happen to us all the time.”

From Brenda, Owner of Caring Transitions of Columbia, Clarksville, and Western Suburbs, MD:

“You’ve taken a whole load of anxiety off of me. I run this business all by myself, so thank you!”