Most business owners are great at working with people, but when it comes to the ins and outs of digital advertising, like what it takes to launch a successful email campaign, they often don't know where to start.
That's where we come in!
Owner and Managing Director Andy Lesser is an online auction and customer service expert. She spent two years working with Caring Transitions® of Rochester, specializing in online auctions, marketing, customer service, and operations management. During that time, she became keenly aware of the challenges facing franchisees who try to promote their sales and run their operations at the same time.
So, in 2016 Andy started Caring Helpdesk, a company designed to remotely manage auctions, estate sales, social media, and much more so that our clients can focus on their customers and on growing their businesses. Since then, Caring Helpdesk has worked with over 100 franchisees and promoted thousands of online auctions and sales.
Our team currently has twelve dedicated staff members!
At Caring Helpdesk, we take care of all of the details so that you can focus on the important stuff.
We aim to do for you what you do for your clients: reduce your stress.
The story goes that you can't have all three: Good, Fast, and Cheap.
They say you can have only one or two.
We disagree!
We believe that our strong values and our comprehensive, thoughtful methods provide a professional, effective, and efficient service at an affordable price.
💲We cost 3x less than the national average without sacrificing quality! ☑️
Give us a try and experience the difference we can make.