Our Values

If we haven't met yet, I'm Andy, the owner of Caring Helpdesk. I am proud to have built a successful small business that offers my staff both flexibility and opportunity.

Our team is truly incredible - kind, responsible, patient, and diligent. From writers to mothers to Amazon warehouse employees to folks who've gone to law school to some fresh out of college and starting their career journeys, we have it all here on our team. Our business model allows staff members to be able to continue exploring their passions and spending time with their families, all while strengthening key skills in digital media, social media, and e-commerce. 

Our 100% remote structure allows us to serve clients across all time zones while providing opportunities for those unable to work in traditional office settings. This flexibility has also allowed us to thrive through many challenging times, including the COVID era, which presented major challenges for so many businesses.

Our core business values include: integrity, responsiveness, reliability, honesty, and tolerance. We lay this groundwork right from the start when we onboard new team members as well as new clients, and we hope that these values shine through in each aspect of our work. Our goal is always to be a partner with you. Your success matters to us, and we always strive to provide the highest level of quality and consistency. If we ever fall short of these ideals, don't hesitate to let us know.

If you would like to learn a little bit about some of the reasons behind our recent move from Chattanooga, TN to Bowie, MD, some information can be found at: https://www.kff.org/statedata/

Sincerely Yours, 

Andy and The Team